How we work

From first visit
to monthly report.

Four steps. The first one costs you nothing, and your board stays in control at every one.

The four steps

/Review, propose,
hand over, run.

We reply to every enquiry within two working days. The first visit costs nothing, and nothing is agreed until your board has seen a clear scope and a fixed monthly fee.

  1. 01

    Review

    Costs you nothing

    We visit, walk the site and read the lease, contracts and accounts, then tell you honestly what we find.

  2. 02

    Proposal

    Fixed monthly fee

    A clear scope and fixed monthly fee, agreed by your board. No surprises buried in the small print.

  3. 03

    Transition

    TUPE handled

    We handle the handover, including staff moving across under TUPE, suppliers, hirers and systems.

  4. 04

    Run and report

    Monthly, to your board

    We run the site and send a monthly report on bookings, income, costs and compliance.

Transition

What moves across
at handover

Staff, suppliers and hirers are kept on through the handover. Nobody has to start again.

  • StaffExisting staff move across under TUPE.
  • Suppliers and contractorsKept on through the handover, with their contracts reviewed as part of the first visit.
  • HirersKept on through the handover, on standard terms for every hirer.
  • SystemsBookings move to our own purpose-built online platform, under your branding.

Run and report

What the monthly
report covers

One report, in plain English, covering the whole site. Open books, so your board can see the evidence rather than take our word for it.

  • BookingsWho used the space, how often, and how full it is.
  • IncomeHire income, invoicing and arrears.
  • CostsStaff, maintenance, utilities and energy.
  • ComplianceTests, assessments and checks, with the evidence attached.